Cavite Smart City
Contact Us
Provincial Government of Cavite
Trece Martires City, Cavite 4109
Mon – Fri, 8:00 AM to 5:00 PM
Support Center
Support email:. ServiceDesk-CaviteMBNS@pldt.com.ph
Hotline No.: 101-7228
Frequently Asked Questions
You can connect to our wireless network just as you would with your home or work WiFi. Follow the normal process for your device:
To know more, please click here: How to Connect
Yes. First-time users, who are Students, Teachers, Front liners (Health workers/Uniformed personnel), Government employees/officials, and Private employees, will have to follow simple registration steps to get privileged access. Please go to FAQ No. 7 to find out the maximum no. of hours allocated to each group.
To know more about the registration process, please click here: How to Connect
Meanwhile, for the General Public, there is no registration required. Upon successful log in to “LINKod Kabitenyo Public”, users can immediately use the WiFi service for an allowable period of 1 hour every day.
For registered users, the validation process for registration will take at least 24-48 hours, upon which a unique Access Code will be sent to your registered email address. You will use the Access Code every time you log in to LINKod Kabitenyo to avail the maximum number of hours of using the service.
To know the no. of hours allowed per group, please go to FAQ No. 7.
If you cannot connect to LINKod Kabitenyo, you can try any or all of the following:
It is also possible that your location may be causing interference with the WiFi signal. Try moving on to another location and attempt to connect to the service.
Check the hotspot locations here (insert Hotspot Locations link). The (insert logo) displayed on the map shows the LINKod Kabitenyo WiFi hotspots so you can easily keep track of their location.
Some smartphone roaming client applications may likewise interfere with our network’s connectivity. Try uninstalling or deleting the app and reboot your device before attempting to connect again.
Please make sure that your WiFi is enabled in your device settings. It may have been turned off by accident.
Try moving on to another location and scan for available wireless networks. Smartphones have very small WiFi antennas, so, likely, your device may not be able to discover the network. If possible, you may check with another device with WiFi.
You may be moving out of the WiFi range. Check your device’s WiFi signal strength indicator and move to a different location.
Some devices may automatically disconnect you from the wireless network when they have not been used for a while. It is also possible that your location may be causing interference with the WiFi signal. Try moving on to another location and attempt to connect to the service.
Gaming, streaming, and other sites/apps offering indecent content are initially blocked.
If you have other questions about our WiFi service and are not listed in these FAQs, kindly send us a message at picto@cavite.gov.ph.
Cavite Smart City
Provincial Government of Cavite
Trece Martires City, Cavite 4109
Mon – Fri, 8:00 AM to 5:00 PM
Support Center
Support email:. ServiceDesk-CaviteMBNS@pldt.com.ph
Hotline No.: 101-7228
© 2021 Provincial Government of Cavite. All rights reserved